Customer Testimonials
I had a great safe and comfortable purchasing experience with Michael! I would recommend him to ANYONE! God Fearing & Believing Wonderful Guy! & Made the car buying experience less of an hassle! He literally took care of everything & picked out the perfect vehicle for me!
You’ve got to buy from Andrei Maslouski! He is very knowledgeable and helpful. Plus he’s just a really nice person!
The sales team was fantastic The finance guy was very pushy about extra warrantys to the point of not taking no for an answer Tbh almost cost you the deal.
10/10 experience. They treated me with respect and integrity and was able to put me in a new car at a reasonable price. The only dealership that listened and worked with me.
I have had an Excellent experience with Andréia. Easy and pleasant experience
⭐ Extremely Disappointed with Kia of Bradenton
I dropped my car off at Kia of Bradenton for a recall and asked them to look into a few other issues my car was experiencing, including an engine issue. Since my vehicle was already there, I thought it would make sense to have them check everything. Instead, I was quoted $268 just to diagnose the engine and another $268 to diagnose the other issues. With additional charges, the total came to nearly $609 just to diagnose my vehicle. Absolutely ridiculous!
I explained to the woman checking me in that my car had been towed to Kia ... Read More 
Google - Nov 5, 2026
SINCE THEY DELETE BAD REVIEWS I'll keep posting-⭐ Extremely Disappointed with Kia of Bradenton
I dropped my car off at Kia of Bradenton for a recall and asked them to look into a few other issues my car was experiencing, including an engine issue. Since my vehicle was already there, I thought it would make sense to have them check everything. Instead, I was quoted $268 just to diagnose the engine and another $268 to diagnose the other issues. With additional charges, the total came to nearly $609 just to diagnose my vehicle. Absolutely ridiculous!
I explained to the woman checking me ... Read More 
Google - Nov 5, 2026
My salesman Tyler, management and financing were all fantastic, fair and made everything very smooth! Would definitely purchase from them again. I love my 26 Sorento and appreciate the professionalism from the staff.
Started it online and finished in person. Everyone at Gettel was great especially Micheal who brought me over the finish line and delivered the car.
We had a great experience shopping at Gettel Kia of Bradenton. Super easy, no-hassles deal and everyone was amazing to deal with. Thank you Gettel Kia for helping us make an easy decision for our sons 1st car
Everyone was professional and helpful
Had a great experience at this dealership, ended up buying a certified preowned K4. Joey Pellegrino was first rate and so was The young woman whose name escapes me who took my call and helped me via the Internet and set my sales appointment up was awesome and deserves a lot of credit.
The tam was great
Darryl and Teresa Robey bought a car(Hyundai Santa Fe). When you deal with Sales people, what comes to mind"Liars and fast talkers". Not here. Yeah who could believe they still have courteous workers and somebody that will work for you and not for the money. We had the best Salesperson ever. His name was Joey from Connecticut. Then when will you ever have a Finance Director sit down and work out deals revolved around your budget. This person is name "Ryan H" from Chicago. Best Manager ever who runs a tight ship "Kevin&... Read More 
Google - Oct 31, 2026
Andrei and general manager Kevin went above and beyond to make my experience excellent. Got the vehicle I wanted in the terms I was comfortable with. Absolutely recommend 10/10
Andrei was very nice and Kevin Allen worked with me on details.
Excellent experience. Treated with respect and given the best customer service. I am very happy with my Kia Sorrento.
Knowledgeable, helpful staff. Low key, show and explain your options, easy to work with. Great product doesn’t hurt😉
Andrei is the best selesmen for KIA
(Translated by Google) Andrei Maslouski is a very professional specialist. (Original) Andrei Maslouski jest bardzo profesjonalnym specjalistą.
I had a very positive experience with my salesperson, Kim, and with Gettel Kia. Kim was friendly, direct, honest, and we concluded my purchase in record time. Highly recommend!
Extremely disappointing and unprofessional experience. I had already reached an agreement on a deal, but after the dealership ran hard credit inquiries on me, the price was changed. When I decided to walk away from the deal, salesman Elijah Chkhartishvili raised his voice at me. That kind of behaviour toward a customer is completely unacceptable.
Negotiating a car deal should be a transparent process. Customers should not have to deal with changing terms after reaching an agreement, let alone being treated disrespectfully for deciding not to proceed.
This experience completely destroyed my trust in this dealership. I would strongly advise ... Read More 
Google - Oct 28, 2026
Absolutely Disgraceful Experience at Gettel Kia of Bradenton, Florida — Buyer Beware!
My wife and I had an absolutely horrible experience at Gettel Kia of Bradenton. What should have been a straightforward vehicle transaction turned into one of the most frustrating and disappointing dealership experiences we have ever encountered.
We negotiated a deal that included a lease buyout, and we left with a clear understanding of the terms that had been agreed upon. However, when it came time to honor that agreement, we were given information about the lease buyout that was simply not consistent with the deal we had worked ... Read More 
Google - Oct 27, 2026
Antony, our sakes rep, was fabulous…honest, hardworking, and a good communicator. There were two big financial errors made in finalizing the purchase but Antony made sure they were corrected. I would have given 5 stars but for the mistakes made in finance and sending the correct and final agreement over to finance. Antony saved the day.
Michael was a great sales man. He was very informative and knowledgeable. He did an amazing job Thanks Michael
Unacceptable poor quality service and customer support. They failed me miserably over and over again.
Kevin and Joey made buying a car super simple. All we had to do was go there to sign papers and pick up our new car. Joey took the time to make sure we knew how everything worked. All the staff there was so friendly. I will absolutely do business with them again in the future.
We were greeted by Michael when we arrived. He was very personable and listened to what we needed. He did not try to upsell us. He found us the perfect car for us and we got through the paperwork quickly. Would highly recommend!!
Tyler was really great to work with! Answered all our questions, worked with management to get us to the price point we wanted.
We recently bought a new car from Jose last Wednesday. I’m personally working in sales and I can tell you that Jose is a great sales person. We never felt pressure the entire time. We made a decision not a “sales person” . Instead of “nervous purchasing experience, we had fun working w him. Gracias Jose 🤞Highly recommend.
We had a great experience with Ryan in finance, he and the general manager helped us get into our 2023 kia soul with a different loan company, outstanding job fella's , Our salesman on the other nearly killed us on the way back to the dealership after we dropped off our uhaul. He was texting while driving. I had to yell for him to stop before we almost rear ended another vehicle. I was told he no longer is employed with the company.
I had a great experience at Sarasota Dodge thanks to Patrick! He was very helpful throughout the entire process of getting my vehicle and made everything go smoothly. He was professional, patient, and took the time to help me find a vehicle that worked for me. I really appreciate the effort he put into making sure I had a great experience. If you’re looking for a vehicle at Sarasota Dodge, I definitely recommend asking for Patrick! Thank you for all your help! 😊
Ryan in finance was great!! He did everything he could to get me where I wanted to be!! Love my new Sorento!!
No.
Devonte IS the Guy you want running your sale . There have never been an easier and more positive interaction at a car dealer ANYWHERE. Coming from California and having bought 15 +Cars over the last 5 years, I can tell you that Gettel KIA has a great team and inventory and pricing.
If Devonte was not so inviting and Knowledgeable, we wouldnt have been pulled into the buy of a life. Nigel, the manager was accomodating and purely great in pulling the team together also. Great experience!
Thank You Devonte! And good luck cuz you got great karma comin your way. You ... Read More 
Google - Oct 2, 2026
Customer service is top notch 💯💯💯 They are gonna do EVERYTHING they can to get you in the vehicle of your choice. I was kinda skeptical at first but, in the end…it was ALL GOOD!!! Thanks Kia of Bradenton 🎉🎉🎉🎊🎊🎊
I had a fantastic service experience today! From start to finish, everything was quick, smooth, and hassle-free. A special shoutout to my service provider, Jeffrey Jurek who was exceptionally welcoming, attentive, and efficient. He made sure everything was handled promptly and with a great attitude. Excellent customer service all around—highly recommend
Horrible place. New transmission and turbo for my car that was under warranty. Fine. Charged me $300 for a battery and said the transmission needs to learn its pace or something. We drove it in the parking lot and it died. We brought it back and they said we need a whole new engine because we missed an oil change. Told us our car was garbage and there was nothing else they could do. Of course they got $300 from us before telling us they were done with us. If the car wasn’t going to run, why act like everything was ... Read More 
Google - Oct 2, 2026
Wonderful experience, when I needed to find a pre-owned vehicle for my son both Fred and Ryan went above and beyond to help us find the perfect car and finalize all the paperwork. My son loves his car and we were very happy with our experience at Kia and with Fred and Ryan.
Best experience at a dealership in 50 years. From The salesman Fred to Gm Joe to Finance Jose
The sales process went well, but their finance department has issues. Took them 3 attempts to get my lease paperwork right and once it was all finalized, I came to find out they still made another error which needs further correction.
Brought my daughter here to purchase her first new car. The experience was amazing. Andrei and Vincent were so nice and made our purchase so easy. I give both gentlemen 5 stars.
My first time purchasing a car and it was AMAZING. Beautiful dealership and staff, Andrei helped us and was great no complaints whatsoever made the buying process easy and listened to what we had to say, Vinny the manager same thing helped us incredibly and was very attentive and listened to us as well. Thank you for all your help !!
I had a great experience with José Novo! He helped me get a great price, made the financing process easy, and got everything done quickly. He was very helpful, professional, and made the whole experience stress-free. Highly recommend José! ⭐️⭐️⭐️⭐️⭐️
Andrei did an amazing job helping us get the car we wanted at a great deal. He worked incredibly hard to make sure we got exactly what we needed and made the whole process as smooth as possible. We truly appreciate his dedication, patience, and excellent customer service. We highly recommend working him. Thank you Andrei
Andrei was a huge help and a great salesman very nice experience while here!
Great, no pressure experience. Tyler is awesome, a true asset to the dealership. It was a very refreshing and easy process from start to sale. Thank you
I bought two cars here from Greg before he retired and I’ve got nothing but good memories of working with him.” Then pivot to service. “Since then, Vanessa Gonzalez in the service department has been excellent — efficient, helpful and makes each visit smooth.” “Overall, I’m very happy with the serviceand absolutely recommend this dealership.
I had a wonderful car-buying experience at Gettel Kia of Bradenton! The entire process was smooth and easy, and the pricing was honest and transparent with no hidden surprises. Manager Nigel and our salesperson Michael were both incredibly friendly, helpful, and thoughtful throughout the whole process. My friends and I would definitely recommend this dealership! I’ll absolutely be referring more friends here, and I would happily come back again for my next car!
From the moment we walked in the door our sales person Elijah was beyond helpful. Offering us different options and really listening to what our needs were and what we were looking for. Every person we came in contact with were extremely professional and explained everything to the last little detail so we could make an informed decision. We are very happy with our purchase . And thank everyone for the wonderful experience.
This dealership tried to take advantage of us. I think the saw NJ plates on our car and said we needed anything and everything, even things we just did on the car like an oil change, transmission service and drive belt. We needed a new Alternator which is $500-$700 from the dealer depending on which model it came with and the book says 2.5hrs of services. They wanted to charge me $2,388??? Than they said the water pump was leaking,but it wasn't $1,100, said the 2 yr old battery was dead $538, the belt $376. Along with a total of 12 issues. Most of ... Read More 
Google - Sep 9, 2026
(Edit: shows how much you care about your loyal customers that you only respond to good reviews) I’ve been loyal to Gettel Kia since 2017 but the cold call I just received from Fred left a bad taste in my mouth. When I was cold called during my lunch break and told him now was not a good time and maybe later he completely hung up on me and was rude on the phone. I would not buy a car from him.
FRED from Kia Gettel can be a little more professional. I can't believe cold calling is still a thing but use a better sales pitch. And maybe ACTUALLY care about the people that you're calling and don't hang up on someone when you're being told you're calling on our lunch break. Sooooo unprofessional, would not want to buy a car from him.
I had an absolutely terrible experience with the service! I went in and told them the specific part that needed to be fixed! They started by trying to add 7 other things that they want to make money on. My vehicle is less than one years old and it didn’t need any of the things that they wanted to fix Then they told me they didn’t have the part that I told him needed to be fixed in the first place in stock and they wouldn’t have it in till the next day so at this point, I ... Read More 
Google - Aug 19, 2026
I’ve been trying to get a situation rectified for weeks.
The initial car buying experience last year was less than ideal yet we still went through with it.
The vehicle has now been totaled and trying to track down my GAP cancellation refund check has been even more of a pain with Gettel. I called a few weeks ago (8/3 & 8/4) and was told that a check would be issued, they gave me a copy of the check via email on 8/4. I called the company the check was supposed to be issued to yesterday and they told me they don’... Read More 
Google - Aug 19, 2026
I’m extremely disappointed with my experience at Gettel Kia of Bradenton today.
I brought my vehicle in because I was having an issue with my tires, and I specifically have the Road Hazard Tire Protection package through Fidelity. After looking at the vehicle, I was told that two tires needed to be replaced and that Fidelity had denied the claim.
I immediately asked why the claim was denied and requested documentation showing where in the coverage I signed for it stated that my tires wouldn’t be covered. They sent me a copy of the paperwork from when we ... Read More 
Google - Aug 14, 2026
Brought my car in twice due to drivers side door handle popping out of place. The first time they put it back in and said it was fixed. The handle kept popping out brought it back said nothing is wrong and that’s the way the car is designed. I have Owned the car for two years purchased brand new and it never happened before. Looked at all the handles myself and the drivers side is missing a black piece all the other doors have. They didn’t bother to look at it and see the difference or what might ... Read More 
Google - Aug 14, 2026
After getting a phone call a month later from purchasing the vehicle. I get a phone call saying the out of state taxes was screwed up, and I owed 501 dollars out of thin air. With a family of 5 I had to drain my savings to get this taken care of. The dealer should have covered it instead of saying I had to pay immediately since my tag was expired, or they would send it into the state according to the director where it would have more fines added. That's like saying my business that I have where I ship ... Read More 
Google - Aug 10, 2026
I’ve had my vehicle for 1 week and it’s already not drivable. My breaks have failed and my entire dash has every light on. My vehicle now has to be towed to a dealership for a diagnostic.
I am very upset with my experience. I turned in my 3 yr lease a month early and leased and upgraded to a SUV. It took the whole day. 8 hrs. The salesman agreed to bix up my belongings to return to me when I dropped off the 2nd key. When I went to do so I was told all of my belongings were thrown away? My, jewelry, money, clothes, personal paperwork and my sun pass with $50. On it. Worse than that, my brother passed awY recently. All his paperwork and Vietnam medals were also in the trunk. Irreplaceable. I did speak ... Read More 
Google - Jul 25, 2026
Fellas, don't send your daughter into this place to get any kind of help with her car. Us dads need to make the time to walk in and deal with reps like Russel ourselves. Guys like Russel and Gettel Kia of Bradenton will just make your 16 year old daughter feel disrespected, stupid, and out of place. You'd think a dealership would be especially careful to treat a young lady like my daughter with respect and great customer service, but you'd be wrong about this dealership.
I’m not going to name drop but all I’ll say is this kia had me at 8.25% APR, went to Kia Ken Ganley (New Port Richey) and they got me out the door with 3.99% APR. Shop around. They are not looking in your favor. Both were Kia Motor Financing.
Dealing with Russell in service department is to frustrating with his hostile tactics. Also made multiple appointments for refinancing and was left sitting in the lobby for over 30 minutes, so I just left.
Ryan goes alllout for his customers. Really good customer service! Felt very good about doing business with him!
Went for a simple diagnostics to see what was the problem, the second they realize they aren’t working on the vehicle personally they turned unprofessional and careless. This is how I received my vehicle once triple A returned it. Front office are absurdly rude and mechanics are barely on training wheels
Our salesperson, Kim, was fantastic. In fact, the process of getting to the sale was great. It was everything else AFTER the sale that everything fell apart. First, they forgot to take my down payment, which I corrected and gave to them. Then, the next day, they "forgot" they took the check. Next, the messed up the contract (the put the wrong down payment) so I had to re-sign everything. Finally, they let my son drive away with no license plates on the car. Ugh is all I can say.
I asked for a courtesy car wash as I had a compliment. Service advisor (Russell) said it’s ok he didn’t need to see it. I “supposedly” received one that was washed and had water spots everywhere (never dried it) and Love bug guts all over the front end and front windshield. There was never any soap even used. My car looked exactly the same as how it looked when I brought it in with the exception of the water spots that are now everywhere. I called and spoke to Russell and only offered me to re wash it ... Read More 
Google - May 27, 2026
Warning - Don’t buy from this dealership they sold me a lemon! Or even Kia at this point i’m convinced.
I’ve been a loyal Kia customer for over a decade and leased several cars with them. I hadn’t had a bad experience with any of the cars until my last lease, the EV6 I had the known ICCU issue that they just extended warranty on being a known widespread issue for EV6. But my first experience with getting that repaired wasn’t bad at all they diagnosed it within an hours overnighted the part it was ... Read More 
Google - May 21, 2026
DO NOT take your car here. They are con artist. I brought my car there and on two separate occasion they told me I needed a gasket. After replacing both gaskets. I returned for another issue, and again, they said I needed to replace the gaskets. When I informed Jeffrey, that the parts had just been replaced he said he would look into it. When he called back he never mentioned this and told me my car was ready. I asked about the gasket and he said "we just cleaned up the oil residue and you will need to ... Read More 
Google - May 15, 2026
I read some good reviews online and went in with high hopes and cash…but got hit with a thousand dollar “auto butler” charge on the final bill and typical double taking by the salesman….from “it’s part of the price” to “maybe we can negotiate “ to ”let me go talk to my manager”… I don't like playing games so I’ll take my business elsewhere…
My father-in-law purchased a used Kia Sportage in January 2026. Paid cash. Paid the almost $2000 in profit fees charged by Gettle Dealerships over and above the selling price. It is April and he still doesn't have a Florida title in his name. The dealership sold him a vehicle they do not have title to. Poor business practices.
I dont want to say his name but I came in with a budget and he told me about three cars to begin with. The first one was nice yet not my style on the outside. The second one had a "not for sale" sign on it and I loved it yet couldn't even put down a deposit for it. The third car a nissan altima which is one of my favorite cars, yet it was still in the shop, so he couldn't show me that one either. I left very unsatisfied and unhappy like a ... Read More 
Google - Mar 25, 2026
They lied to me about the out the door price. Filled with gimmicks and “sales” tricks which basically are them just surprising you with unstated miscellaneous fees at each step of the process. After 4 hours of them changing the price you tend to just give in to the the extra $500 they want to charge out of nowhere just to get the misery over with.
I’ve been researching vehicles for a few months since my lease is ending soon, and the Kia Telluride was at the top of my list. I stopped by to see one in person and was upfront with the salesperson that I was still in the research phase and not ready to buy yet.
The moment I said that, the entire tone of the interaction changed. I immediately felt like I was inconveniencing them rather than being treated like a potential future customer. It was a disappointing experience and completely turned me off from doing business there.
Because of that ... Read More 
Google - Mar 6, 2026
If you plan on getting an oil change here.. DON'T! Unless you don't mind waiting around 3 hours. I've gotten my oil changed here multiple times and is always atleast 2 1/2 hours of waiting around. Also, everytime I come in the salespeople hound you to get a new windshield through them.
This place is horrible. I called and called to get my car serviced and it’s impossible to get them to answer you!! I probably called for the last 3 days and finally someone answered. It was a girl, i asked if i could make an appointment to get my oil changed. She said oh you can just do a walk in. FIRST OF ALL I WAITED FOR DAMN NEAR 2.5 HOURS. why would you say i can just walk in and not make an appointment. Everyone here is incompetent. I have the maintenance plan with them, please don’t buy it ... Read More 
Google - Feb 14, 2026
So I went to this dealership twice. Once because I was interested in the car and I thought okay, looks like I’m gonna get a car! I was excited, but the manager didn’t really want to talk to me or do business, so we shook hands and parted — no big deal.
A week later I go back because I’ve been called by this dealership multiple times, and let’s be frank, that’s clearly an indication they wish to do business. So I take the time out of my day off to go yet again to the ... Read More 
Google - Feb 11, 2026
Recently bought a pre-owned vehicle from Gettel Kia and was very underwhelmed with the experience. It was like they have never sold a pre-owned car before.
• They charged us a $1000+ fee to prepare the car to be ready to be sold — think cleaning, detailing, gas. Well, we bought the car, got the keys, and the car was a mess.
• After buying the car, we realized there was a mat missing from the passenger seat. We let them know, and they graciously gave us a new set of mats...but for the wrong vehicle! So they didn't fit. A few ... Read More 
Google - Feb 11, 2026
Gettle is getting all they can with falsely advertised pricing and inflated out the door fees. They were not willing to negotiate. Their communication left a bad impression as well. Most of their communication was through text and at the bare minimum. They weren’t willing to work with the customer and didn’t even seem like they wanted my business. I had to give them one star on this review just to leave a review but otherwise they should be getting -5 stars. I do NOT recommend this dealership to anyone.
So I went into Kia At 10:30 that morning remind you my appointment was at 11 something so I came early. I had already been having a conversation with them through texting and over the phone just basically stating I don’t wanna come in for nothing if I’m not gonna be approved for a car I don’t wanna come in so she made it like it was all good. I came in. I ended up meeting with Keegan got in there I sat in there for about at this time like five hours, so it’s probably like three ... Read More 
Google - Jan 15, 2026
They try to use the old school sleezy used car sales style. They want your drivers license in the first minute of the conversation. I went along with that even though there was no reason to. The sales person asked me multiple times what do I want my monthly payment to be. I kept telling him lets focus on the price of the car, not the monthly payment. (Buying a car 101 do not tell the sales person what you want the monthly payment to be) After telling him what car I wanted to look at he could not get the ... Read More 
Google - Jan 9, 2026
Went to buy a current used vehicle on their lot (2006 Kia Sportage) and trade in a 2020 Kia Optima. I don't suggest anyone EVER go here. There is nothing wrong with our Optima and they wanted to offer $1,070 and the manager came over and said "oh we don't go by Kelly Blue Book" and that they would only give us so little so they can sell our Optima to wholesale but they are trying to sell a 2006.... hmm let that sink in. Then when we said that's a slap in the face after we just drove 2 ... Read More 
Google - Jan 8, 2026
DO NOT GO HERE TO GET A VEHICLE!!! I REPEAT DO NOT, UNLESS YOU LIKE THEM TO SEND THE PAY OFF OF YOUR CAR TO THE WRONG BANK, CAUSING YOUR CREDIT TO COLLAPSE & THEY SAY “OH WELL” AFTER MONTHS AND MONTHS TRYING TO GET INTO CONTACT WITH RYAN. OUR SALESPERSON ANDRE SENT THE PAY OFF CHECK TO THE WRONG BANK AND IGNORES OUR TEXTS AND CALLS. AND THEY WANT TO SWEEP IT UNDER THE RUG & TOLD US TO CLEAN UP THEIR MESS. BE WARNED BECAUSE WEVE BEEN PATIENT TOO LONG ABOUT THIS & NOTHING HAS BEEN DONE.
Dec 20,2025, been in service dept from 9:45 to 12:45 and still waiting. That’s 3 hours so far for a scheduled appt for an oil change and tire rotation. Not happy at all. This is very poor service.
DO NOT WORK WITH ALISA AND CRIS SALESPERSON. They are lazy and don't really know the sales business. It's a waste of time for you.